Frequently Asked Questions
Everything you need before getting started with Viduzy.
What is Viduzy and who is it for?+
Viduzy is an AI video creation app for creators, social media teams, and brands that want to turn ideas into short-form videos fast.
Is Viduzy available on iOS and Android?+
Yes. You can download Viduzy on both iOS and Android from the store links on the homepage.
How does pricing work in Viduzy?+
Viduzy offers subscriptions plus optional credit bundles. Subscriptions unlock features, and credits are used for generation volume.
Can I cancel my subscription anytime?+
Yes. You can manage, upgrade, or cancel your subscription through your App Store or Google Play account settings.
Do unused credits roll over?+
Credit and rollover behavior can depend on your plan and platform billing rules. Check in-app plan details before purchase.
How long does video generation usually take?+
Most generations complete in seconds to a few minutes depending on model, duration, selected quality, and server load.
What video quality and duration options are available?+
Viduzy supports multiple quality and duration presets. Availability may vary by model and plan tier.
How long are videos kept in my album?+
Generated videos are stored for a limited time in your album. We recommend downloading important outputs.
Can I use my own images or prompts?+
Yes. You can generate from text prompts and image inputs, depending on the workflow you choose in the app.
Which AI models can I use?+
Viduzy supports multiple generation models with different quality, speed, and cost profiles so you can pick what fits your goal.
Can I use Viduzy videos for social media and ads?+
Yes, many users create videos for TikTok, Reels, Shorts, and campaigns. You should still ensure your content complies with platform policies.
How is my data handled?+
You can review our full privacy practices in the Privacy Policy. We recommend avoiding sensitive personal content in prompts or uploads.
How can I get support or report an issue?+
Use the contact/support channel listed in the app store pages or reach us directly from the Contact page on this website.